In April 2025, many families who came to the United States through a CBP One appointment got an email from the government. It said something like, "It is time for you to leave the United States." For a lot of people in Jacksonville, that email was frightening. For some, it also led to a denied or closed immigration application.

There is new help. On October 26, 2026, USCIS announced that people in this group can ask USCIS to look at certain denied cases again, without paying a filing fee. In other words, if the April 2025 parole termination hurt your case, that same termination may now be your way to get the case reopened. Here is what you should know.

Who this may help

A federal court case called Sileiri Doe covers people who:

• Made their appointment to enter the U.S. using the CBP One app,
• Were let in on parole between May 16, 2023, and January 19, 2025,
• Had their parole ended in April 2025 by an email from CBP, and
• Are still in the United States today.

The court group includes only people who are still here. So this free USCIS process is for people who are still in the United States.

What if you already left the U.S.?

Some families left after they got the April 2025 email. Some gave up a pending application or a benefit when they left. This free process does not cover you, because the court group only includes people still in the U.S. But that does not always mean the door is closed. You may still have other paths worth looking at. Talk to a licensed immigration attorney before you give up.

A court already decided that those April 2025 emails had no legal effect. The government was ordered to put parole back in place, and it cannot use those emails as a reason to deny an application or to count "unlawful presence" against you.

What is new

If USCIS denied, dismissed, rejected, closed, or treated your application as abandoned because of the April 2025 email, you may ask USCIS to reopen or reconsider it for free. This also covers cases USCIS sent to immigration court. It applies to decisions USCIS made between April 1, 2025, and April 21, 2026. Asylum and green card applications are good examples. There is no deadline for this free request.

One important exception: this does not cover work permits based on parole.

How the request works

• For asylum cases, you mail a written request to the asylum office that covers where you live now.
• For most other cases, you file Form I-290B. You write "Sileiri Doe" at the top and attach a copy of the CBP email you received. Do not check the "Appeal" box. Appeals under this free process will be rejected.
• In either case, you must explain how the April 2025 email hurt your case and why USCIS should look at it again.

USCIS will review each request one by one. It will only approve your request if you qualify for the benefit on your own, leaving the April 2025 email out of it.

Be careful if you are in immigration court

If you already have a case in immigration court, USCIS may not be able to help yet. In many cases, the judge must first end or dismiss your court case before USCIS can reopen your asylum or green card application. If you file with USCIS while USCIS has no power over your case, it will be rejected or denied. This is a step to plan with a lawyer, not alone.

Also know this: in April 2026, CBP sent new parole termination notices. This court order does not cancel those newer notices.

Build a plan with a lawyer, not alone

Every case is different. Before you file anything, you need a strategy built with a licensed immigration attorney. A good plan looks at:

• Whether you have a case in immigration court, and what has to happen there first.
• Timing, and which step to take first.
• The risk of filing in the wrong place, which can get your request rejected or denied.
• Your options if you are now outside the United States.

Do not try this alone, and do not go to a notario or a "consultant." In the U.S., a notario is not a lawyer and cannot give you legal advice.

Tips for families

1. Find the email. Search your inbox for the April 2025 CBP message and save a copy.
2. Gather every USCIS letter you got between April 2025 and April 2026, especially denials or rejections.
3. Keep your address current with USCIS and, if you have a court case, with the immigration court.
4. Do not pay anyone who promises a guaranteed approval. The request itself has no fee.
5. Talk to a licensed immigration attorney before you file, especially if you have a court case.

We are here to help

Bilbao Law helps Jacksonville families with parole, asylum, green cards, and immigration court cases. If you came through CBP One and your case was hurt by the April 2025 email, whether you are still here or already left, call us at (904) 300-0825 to talk about your options.

This post is general information, not legal advice for your situation.

Additional resources

• USCIS: Sileiri Doe class members may request reopening or reconsideration without a fee
• USCIS: Form I-290B, Notice of Appeal or Motion (with Sileiri Doe instructions)
• USCIS: Where to mail Form I-290B
• USCIS: Form I-589, asylum application (with Sileiri Doe instructions for asylum cases)
• Immigration court (EOIR): Find legal help